Kids Carpentry Supplies Privacy Policy
We value your privacy and take it very seriously. We recognise the trust you place in us through your dealings with us. We take all reasonable steps to maintain that trust.
Kids Carpentry Supplies (we, us, our) complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information. Personal information is information about an identifiable individual (a natural person).
This policy sets out how we will collect, use, disclose and protect your personal information. This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see www.privacy.org.nz.
CHANGES TO THIS POLICY
We may change this policy by uploading a revised policy onto the website. The change will apply from the date that we upload the revised policy.
This policy was last updated on 8 October 2022.
What Personal Information We Collect
We collect personal information from you, including information about your:
Name
Contact information
Delivery address
Company name (if applicable)
Billing and purchase information
Location
Computer or network
Interactions with us
Payment information (including credit card numbers),
Information you provide us through other channels (such as through social media)
WHO WE COLLECT YOUR PERSONAL INFORMATION FROM
We collect personal information about you from:
You, when you provide that personal information to us, including via the website and any related service, through any registration or subscription process, through any contact with us (e.g. telephone call, email), or when you buy or use our services and products.
Third parties where you have authorised this or the information is publicly available.
If possible, we will collect personal information from you directly.
HOW WE USE YOUR PERSONAL INFORMATION
We will use your personal information:
To verify your identity
To provide services and products to you
To market our services and products to you, including contacting you electronically (e.g. by email)
To improve the services and products that we provide to you
To bill you and to collect money that you owe us, including authorising and processing credit card transactions
To prevent fraud
To respond to communications from you, including a complaint
To conduct research and statistical analysis (on an anonymised basis)
To improve and optimise our website, marketing and store offerings.
To protect and/or enforce our legal rights and interests, including defending any claim
To comply with any legal obligations we have, such as calculating taxes
For any other purpose authorised by you or the Act
DISCLOSING YOUR PERSONAL INFORMATION
Besides our staff, we may disclose your personal information to:
Any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the website or other services and products
Other third parties (for anonymised statistical information)
A person who can require us to supply your personal information (e.g. a regulatory authority)
Any other person authorised by the Act or another law (e.g. a law enforcement agency)
Any other person authorised by you.
A business that supports our services and products may be located outside New Zealand. This may mean your personal information is held and processed outside New Zealand.
PROTECTING YOUR PERSONAL INFORMATION
We will take reasonable steps to keep your personal information safe from loss, unauthorised access, or other misuse.
INTERNET USE
While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet the provision of that information is at your own risk. If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information. We suggest you review that site’s privacy policy before you provide personal information.
COOKIES
We use cookies (an alphanumeric identifier on your computer so that we can recognise your browser) and related technology to monitor your use of the website.
When you browse our website we collect information so we can:
Understand how our website functions and is used
Monitor and improve performance
Maintain security and functionality
Understand interest in our products and service
To measure the effectiveness of our marketing
The information collected using cookies, includes:
Your IP address
Search terms
Pages you access on our website and the links you click on
The date and time you visit
The site that directed you to our website, if any
Your broad location (e.g. which country you are in)
Your preferred language
Your operating system (e.g. Windows, Mac)
The type of web browser you use (e.g. Explorer, Chrome, Firefox).
Your web browser enables you to decline the receipt of cookies and similar technologies. If you do not wish to allow cookies, you can turn them off using your browser settings; however doing so may limit the functionality of our website.
Any information we collect and share with third parties through cookies or similar technologies is aggregated and anonymised.
ANALYTICS
To improve our website and our advertising, we use analytics tools (including third party cookies) to collect certain information. Information we collect through analytics tools may include your IP address, page requests, form requests, click activity, and the timing and frequency of your use of our websites.
We use Squarespace and Google Analytics. Google Analytics uses information to perform statistical analysis of aggregate user behaviour. We use Google’s analysis to measure advertising effectiveness and relative consumer interest in the various areas of our website and to present relevant advertising on our website(s) or third party websites where we advertise. We may disclose the information collected by Google Analytics, in an aggregate, anonymised (not personal) form only, to third parties including advertisers or potential advertisers.
YOUR RIGHTS
Providing some information is optional. If you choose not to enter a certain type of information, we’ll be unable to provide specific services. For example, we may not be able to deliver your order unless you provide us with a valid delivery address. You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected, updated or deleted.
CONTACTING US
If you have any questions about this privacy policy, our privacy practices, or if you would like to request access to, or correction of, your personal information, you can contact us at sales@kidscarpentry.co.nz